Facilitation

Facilitation is used when individuals or organizations require independent expertise to assist them in reaching their objectives.  The facilitator may organize the meeting agenda, support the development of a meeting protocol, promote constructive dialogue, and prepare meeting notes. 

Facilitation is distinct from mediation, although the lines between the two processes are blurred. Mediators do use facilitation skills.  While mediation is typically used to address a dispute that has a potential adjudicative remedy, facilitation is used when participants seek a managed conversation – often, because they seek consensus on matters of common interest or concern.

Facilitators are selected for their independence and ability to manage complex discussions.  Expert facilitators have superior communication skills, are able to engage all participants in meaningful ways, and are adept at recognizing and building on an emerging consensus.

Leslie Macleod has facilitated discussions in many different settings. One of her most significant assignments followed the recommendation of a Coroner’s jury that a facilitator be appointed following a baby death, to improve communication and address certain issues that had arisen amongst healthcare providers at a hospital. 

975-A Elgin Street West, Suite 420

Cobourg, Ontario K9A 5J3

Tel: 416.489.4332

Fax: 905.342.9092

Email: leslie.h.macleod@gmail.com 

Leslie H. Macleod & Associates

Specialists in Conflict Resolution