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Conflict appears in many forms in our daily lives. If it is not managed and resolved fairly, it can quickly spiral out of control. Conflict may arise from interactions in our homes, our workplaces, or our communities. Unresolved conflict can be highly disruptive and lead to emotional turmoil and expensive legal actions. For instance, unresolved conflict at work may develop into a dysfunctional or poisoned workplace or may result in grievances. It may also result in human rights or bullying complaints against management or colleagues.

To prevent and manage disruptive conflicts and disputes, Leslie H. Macleod & Associates uses proven interventions and processes, tailored to meet the particular needs of clients. Examples include conflict assessment, facilitation and mediation, workplace restoration, and fact-finding and investigation. Some processes are effective in the early stages of conflict and, others, when the conflict has progressed into a formal complaint or legal action.

Leslie H. Macleod & Associates also provides organizations with effective organizational tools, which serve to prevent conflict, decrease its frequency and intensity, or manage it more constructively. Such tools include conflict management training programs on a wide variety of topics and the design and evaluation of alternative dispute resolution (ADR) processes and systems.

In summary, we work with individuals, their representatives, and various kinds of commercial, institutional, and government organizations to respond to conflict, manage conflict, and minimize the potential negative impacts of conflict.

975-A Elgin Street West, Suite 420

Cobourg, Ontario K9A 5J3

Tel: 416.489.4332

Fax: 905.342.9092

Email: leslie.h.macleod@gmail.com